How Can We Help?
Get answers to common questions and connect with our support team
Documentation
Browse our knowledge base
Frequently Asked Questions
Is Dog Doctor a replacement for veterinary care?▼
No, Dog Doctor is designed to complement veterinary care, not replace it. Always consult with a licensed veterinarian for serious health concerns.
How accurate is the AI diagnosis?▼
Our AI has a 95% accuracy rate based on extensive training data. However, always seek professional veterinary advice for confirmed diagnosis.
What if I'm not satisfied with the service?▼
We offer a 30-day money-back guarantee for all new users. Contact our support team for any issues.
Is my pet's data secure?▼
Yes, all data is encrypted using enterprise-grade SSL/TLS protocols and stored securely on our servers.
How do I cancel my subscription?▼
You can cancel anytime from your account settings. No questions asked, no cancellation fees.
Does Dog Doctor work for all dog breeds?▼
Yes, our AI is trained to handle all dog breeds and sizes.
Still have questions?
Can't find what you're looking for? Reach out to our support team and we'll get back to you as soon as possible.
Contact Support→